Testimonial & Rating Only Survey Is Finally Here

Many of our users have been waiting for the option to request a Testimonial & Rating without the survey questions. Well, today is your lucky day because it is now available! With only the ratings and a testimonial, it’s the new way of generating client testimonials, and it’s faster than ever.

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How does Testimonial & Rating Request work?

When sending a Seller or Buyer survey to your client, choose the survey category and then the type. In the survey type dropdown, select the ‘Testimonial & Rating Only’ option.

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It’s that easy!

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You can check what the Testimonial & Rating Request will look like for your client here.

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Only two parts

The Testimonial & Rating Request consists of the standard Satisfaction, Performance, and Recommendation ratings that you are used to in every RealSatisfied® survey. We ask your clients to rate you in each category on a scale of 1 to 10.

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Next, we ask them to provide you with a testimonial. That’s all!

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The Testimonial & Rating Request is quick to fill out and simple to navigate.

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Don’t worry, we still calculate the rating from the Testimonial & Rating Request the same way as we do the Full Survey and Short Survey.

The new type of survey

If you’ve purchased your own RealSatisfied® account, the Testimonial & Rating Request was automatically enabled. You can start using it right away!

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If you receive your RealSatisfied® account through your brokerage, you will only have access to the Testimonial & Rating Request if your brokerage has enabled it.

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For a brokerage to enable the Testimonial & Rating Request, the owner or admin needs to contact our Support Team at support@realsatisfied.com, and we’ll take things from there. 

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To see in more detail what a Testimonial & Rating Request looks like and how to send it to your clients, watch our how-to video here:

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