Asking your clients for reviews can sometimes be a mundane and time-consuming task. Real estate agents must develop a plan that works for them and guarantees they get what they want. Here are five tips that will help agents get more reviews.
Don’t waste any time after closing a sale; take advantage of the fact that your customer is still in the house buying/selling zone. That’s the perfect moment to ask for a review. They’re still very motivated to sing your praises, and all the excitement is fresh.
A few days pass, and your clients still haven’t left a review? Send them a follow-up. You can do it via email, but also try using text messages if you feel comfortable. A handwritten note can also have a big impact! Sometimes, your clients are so busy they might forget to leave you a review, so don’t be afraid to follow up with them.
Take the stress out of the review process for your clients. When asking for a review, provide them with all the necessary information and links. You can even guide them with a few questions you’d like them to answer. This approach makes leaving a review quick and easy, relieving your clients of any unnecessary burden.
It might seem obvious, but saying thank you is a crucial (and often forgotten) part of the review-gathering process. It leaves a lasting impression on your clients, making them feel appreciated and valued, which can result in more referrals and reviews. Even a coffee gift card with a personal note can go a long way!
Empower yourself and your clients by considering a review collection platform. This tool will not only simplify the process of sending, managing, and receiving reviews but also allow you to express gratitude with gift cards and publish reviews directly. It's a game-changer for getting reviews in places like Google, Zillow, and Facebook Reviews.
RealSatisfied is a comprehensive solution for individual realtors and brokerages of all sizes. It helps you get reviews and share them on Realtor.com and social media and allows you to thank your clients with a coffee gift card. With RealSatisfied, you can easily help your clients review you on other platforms like Google, Zillow, or Facebook Reviews.
Find out more about RealSatisfied from our Agent Dashboard demo here: